Dental Office Coordinator

4 weeks ago


Greenwood, Indiana, United States Heartland Dental and Supported Offices Full time
Job Details

Req ID: 96293

Supported Practice: Greenwood Family Dentistry

Category: Business Assistant

Location: Greenwood, IN 46143

Years of Experience: No Experience Required (open to experience or new grad)

Position Summary:

We are seeking a highly organized and detail-oriented Business Assistant to join our team at Greenwood Family Dentistry. As a Business Assistant, you will play a vital role in supporting the front office and ensuring the smooth operation of our dental practice.

About the Role:

As a Business Assistant, your responsibilities will include:

  • Greeting and welcoming patients, creating a positive first impression of our team
  • Managing front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilizing Dentrix for patient scheduling and records
  • Scheduling and confirming appointments for multiple providers in the office
  • Filing patient insurance claims and following up on outstanding claims, verification of benefits, and explanation of coverage
  • Posting insurance and patient payments and processing accounts receivables
  • Reviewing treatment plan fees and payment options with patients
  • Partnering with providers and team members to implement Heartland Dental systems to optimize office potential


What You'll Gain:

As a Business Assistant at Greenwood Family Dentistry, you will have the opportunity to develop your skills and knowledge in a fast-paced and customer-centric environment. You will gain experience working with a variety of dental software systems, including Dentrix, and will have the opportunity to work with a talented and dedicated team of professionals. Additionally, you will have access to on-demand Daily Pay and will be eligible for competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).

About Greenwood Family Dentistry:

Greenwood Family Dentistry is a unique and dynamic dental practice that is committed to providing exceptional care to our patients. We are a 13-person team that thrives on collaboration, communication, and community. We are seeking a strong team player who is eager to grow within the dental field and contribute to our team's success.

Minimum Qualifications:

To be considered for this role, you must have:

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The ability to maintain confidentiality and handle sensitive information


Preferred Experience:

While not required, we prefer candidates with:

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience


Physical Requirements:

This role requires the ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. The successful candidate will be able to lift up to 15 pounds at times and will be required to attend virtual training sessions periodically throughout the year.

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