Dental Office Coordinator

1 day ago

Greenwood, Indiana, United States Heartland Dental and Supported Offices Full time
Job Opportunity:

Job Title: Dental Office Assistant

About the Role:

Greenwood Family Dentistry is seeking a skilled Business Assistant to join their team. As a Business Assistant, you will play a vital role in supporting the front office and ensuring seamless patient care.

Key Responsibilities:

  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records.
  • Schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing you the opportunity to develop to your full potential.
  • Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
  • Access to on-demand Daily Pay.

About Greenwood Family Dentistry:

Greenwood Family Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 13-person team that thrives on collaboration, communication, and community. We're looking for a strong team player eager to grow within the dental field.

Minimum Qualifications:

  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills.
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience:

  • 1+ years of experience in a dental or medical setting.
  • 1+ years of experience with insurance billing and accounts receivable.
  • Dentrix or other dental software experience.

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year.
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

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