Patient Care Coordinator II

2 days ago


Greenwood, Indiana, United States Hanger Clinic Full time
Job Title: Patient Care Coordinator II

At Hanger Clinic, we are seeking a highly skilled and compassionate Patient Care Coordinator II to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and administrative support to our patients, fellow employees, and referral sources.

Key Responsibilities:
  • Welcome patients and communicate anticipated wait times and/or delays.
  • Check-in patients, including verification of demographic and insurance information.
  • Complete patient registration from walk-in patients.
  • Collect all patient out-of-pocket responsibilities.
  • Schedule next appointments for patients at check-out.
  • Answer incoming calls and act as a concierge of Hanger clinic services.
  • Maintain accurate and complete electronic healthcare records.
Requirements:
  • High school education or equivalent.
  • A valid driver's license and driving record within Hanger's Motor Vehicle Safety Policy and Procedures.
  • Minimum good fit for the job, as determined by a skills assessment.
Preferred Qualifications:
  • Experience in a medical office.
  • Experience with EMR systems (NextGen).
  • Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA, and other medical insurance regulations and terminology.
Additional Success Factors:
  • Exceptional patient service skills.
  • Active listening skills.
  • High integrity.
  • Strong attention to detail with an emphasis on accuracy.
Our Investment in You:
  • Competitive compensation packages.
  • 8 paid national holidays and 4 additional floating holidays.
  • PTO that includes vacation and sick time.
  • Medical, dental, and vision benefits.
  • 401k savings and retirement plan.

Hanger Clinic is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. We are an equal opportunity employer and welcome applications from diverse candidates.



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