Patient Care Coordinator II
2 days ago
At Hanger Clinic, we are seeking a highly skilled and compassionate Patient Care Coordinator II to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and administrative support to our patients, fellow employees, and referral sources.
Key Responsibilities:- Welcome patients and communicate anticipated wait times and/or delays.
- Check-in patients, including verification of demographic and insurance information.
- Complete patient registration from walk-in patients.
- Collect all patient out-of-pocket responsibilities.
- Schedule next appointments for patients at check-out.
- Answer incoming calls and act as a concierge of Hanger clinic services.
- Maintain accurate and complete electronic healthcare records.
- High school education or equivalent.
- A valid driver's license and driving record within Hanger's Motor Vehicle Safety Policy and Procedures.
- Minimum good fit for the job, as determined by a skills assessment.
- Experience in a medical office.
- Experience with EMR systems (NextGen).
- Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA, and other medical insurance regulations and terminology.
- Exceptional patient service skills.
- Active listening skills.
- High integrity.
- Strong attention to detail with an emphasis on accuracy.
- Competitive compensation packages.
- 8 paid national holidays and 4 additional floating holidays.
- PTO that includes vacation and sick time.
- Medical, dental, and vision benefits.
- 401k savings and retirement plan.
Hanger Clinic is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. We are an equal opportunity employer and welcome applications from diverse candidates.
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