Director, Business Development and Partnerships

4 days ago


Philadelphia Pennsylvania, United States Quest Diagnostics Full time
Job Summary

We are seeking a highly skilled and experienced Director, Consultant Relations to join our team at Quest Diagnostics. The successful candidate will be responsible for developing and executing a strategic plan to engage consultants at the national and regional level, expanding our consultant footprint, and driving increased sales through the consultant channel.

Key Responsibilities
  • Partner with Sales Leaders, Product, Commercial Operations, and Marketing stakeholders to develop and execute a strategic plan to engage consultants at the national and regional level.
  • Expand our consultant footprint with specified targets to drive increased sales annually through the consultant channel.
  • Develop and cultivate relationships with key healthcare practice and consultant leaders across national and regional consulting firms.
  • Serve as the primary point of contact for all consultant relations, maintaining strong, ongoing relationships with existing partners and developing new relationships to expand our network.
  • Collaborate with Marketing, Sales, Medical, and Product to create a consultant outreach plan to complement our employer efforts, including benefits messaging specific to consultants.
  • Attend and/or lead onsite meetings with key consultant groups and represent Quest Diagnostics in key national consultant gatherings.
  • Coach Sales Leaders and the Sales Team on deals with a goal of increasing new employer clients and retaining/growing existing clients through consultants.
  • Apply deep expertise in Quest Diagnostics products and services, inclusive of Population Health, Lab Card, Employment Screening/Testing, Coaching, and Disease Management to demonstrate the capabilities of these solutions to impacting employee health and safety while also mitigating healthcare expense.
  • Collect, synthesize, and provide consultant voice-of-customer to Sales, Sales Leadership, Product, Marketing, and Operational leaders to drive a best-in-class employer experience and innovation.
  • Establish key performance indicators (KPIs) to measure the success of partnership initiatives.
  • Regularly report on partnership activities, outcomes, and opportunities to senior leadership.
  • Utilize data-driven insights to refine and improve partnership strategies and tactics through development of consultant playbooks.
Requirements
  • A Bachelor's degree is required.
  • A minimum of 5 years of experience working in employee benefits, population health, or benefits consulting is required.
  • Experience working at or with major industry consultants e.g. Mercer, Willis Towers Watson, Aon, Lockton, Gallagher is strongly preferred.
  • Proven experience developing strategic plans with a project management background.
  • Proven ability to lead from the front and model behaviors for matrixed team members to emulate.
  • Demonstrated ability to present to C-Suite decision makers and at industry events.
  • Ability to recognize changing business priorities and adjust approach accordingly.
  • Expertise in business planning.
  • Expertise in how the healthcare ecosystem works.
  • Expertise in the wellness space.
  • Strong verbal, written, and presentation skills.
  • Strong leadership skills.
  • Strong problem-solving skills.
  • Experience working with consultants.


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