Sales Communications Manager

3 weeks ago


Rochester, New York, United States Excellus Health Plan Inc. Full time
Job Description

The External Communications Manager is responsible for delivering high-quality, timely internal and external communications within budget.

Key Responsibilities:

  • Develops and drives external communications that engage and inspire brokers and employer groups around our latest updates and wellbeing initiatives and programs.
  • Experiments with new and creative ways to reach employers and brokers with the news and information they need to know.
  • Develops and implements effective communication strategies that enhance customer loyalty, brand awareness, and customer satisfaction.
  • Supports the Wellbeing Engagement Team in various marketing requests to meet the needs of our employers, brokers, and members.
  • Works with sales to support key and large accounts communication needs and acts as a subject matter expert to group-specific communications.

Requirements:

  • Bachelor's Degree in journalism, communications, public relations, or a relevant field.
  • Three (3) or more years' experience with communications, journalism, public relations, or a relevant field.
  • Experience leading communications within a sales or marketing organization.
  • Experience developing and implementing communication plans.
  • Proven experience creating targeted content.
  • Proven experience working with data and using data to make informed decisions.

At Excellus Health Plan Inc., we're on a mission to make our communities healthier. We know diversity helps fuel our mission, and that's why we approach our work from an I.A. mindset (Inclusion, Diversity, Equity, and Access). We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ people, people with disabilities, veterans, and other underrepresented groups to apply.


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