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Director of Operations and Strategy
2 months ago
Job Title: Director of Operations and Strategy
Company: Hire-Authority
Job Type: Full-time
Location: Remote
Job Category: Operations
About Us: Hire-Authority is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients.
Job Summary: We are seeking an experienced Director of Operations and Strategy to lead our operations team and drive business growth. The ideal candidate will have a strong background in operations management, leadership, and strategic planning.
Key Responsibilities:
- Develop and Implement Operational Strategies: Create and execute operational plans to achieve business objectives, including revenue growth, cost reduction, and process improvement.
- Lead Operations Team: Manage and motivate a team of operations professionals to ensure seamless execution of daily operations, including customer service, quality assurance, and logistics.
- Manage Budgets and Resources: Oversee budgeting, forecasting, and resource allocation to ensure optimal use of company resources.
- Improve Quality and Efficiency: Develop and implement quality control processes to ensure high-quality services, and identify opportunities for process improvements to increase efficiency and reduce costs.
- Collaborate with Cross-Functional Teams: Work closely with sales, marketing, and customer service teams to ensure alignment and effective communication.
- Analyze and Report Performance Metrics: Develop and track key performance indicators (KPIs) to measure operational performance and make data-driven decisions.
- Stay Up-to-Date with Industry Trends: Stay current with industry developments, best practices, and emerging technologies to ensure Hire-Authority remains competitive and innovative.
Requirements:
- 5+ Years of Operations Management Experience: Proven track record of leading operations teams and driving business growth.
- Strong Leadership and Communication Skills: Ability to motivate and inspire team members, and effectively communicate with cross-functional teams.
- Strategic Thinking and Problem-Solving: Ability to develop and implement strategic plans, and analyze complex problems to identify solutions.
- Excellent Analytical and Technical Skills: Proficiency in Microsoft Office, and ability to analyze data to inform business decisions.
- Bilingual English/Spanish: Ability to communicate effectively with a diverse team and client base.
What We Offer: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.