Director of Aftermarket Operations

2 weeks ago


Fort Lauderdale, Florida, United States Parkson Corp. Full time
Job Title: Director Field Service Aftermarket

Location: Fort Lauderdale, FL or Trussville, AL

Job Summary:

The Director of Aftermarket Services is responsible for leading and overseeing all aftermarket service activities, including Start Up, Warranty, Service Contracts, Rebuild/Retrofit and other related initiatives. This role will be a key member of the Parkson Corp. leadership team, driving business growth and profitability through strategic planning, process improvement, and team leadership.

Key Responsibilities:
  • Develop and execute a comprehensive aftermarket service strategy to drive business growth and profitability
  • Lead and manage a team of professionals responsible for aftermarket service activities, including Start Up, Warranty, Service Contracts, Rebuild/Retrofit, and other related initiatives
  • Collaborate with cross-functional teams to identify and prioritize business opportunities and develop strategies to capture them
  • Develop and manage budgets, forecasts, and performance metrics to measure business performance and drive improvement
  • Identify and implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction
Requirements:
  • 10+ years of experience in aftermarket services, including leadership roles
  • Proven track record of driving business growth and profitability through strategic planning and process improvement
  • Strong leadership and team management skills, with experience leading cross-functional teams
  • Excellent communication and interpersonal skills, with ability to build strong relationships with customers, partners, and internal stakeholders
  • Strong analytical and problem-solving skills, with ability to analyze complex business problems and develop effective solutions


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