Event Ticketing Specialist

2 weeks ago


Tucson, Arizona, United States ASM Global Full time

Position Overview: The Ticket Seller plays a crucial role in providing exceptional service to guests while facilitating ticket sales for various events.

Key Responsibilities:

  • Deliver an outstanding first impression to all guests through exemplary customer service.
  • Manage ticket sales for events, ensuring familiarity with all associated venues.
  • Efficiently operate the ticketing system to process sales accurately.
  • Conduct research on ticket sales accounts and prepare will call tickets.
  • Assist customers by answering inquiries related to ticketed events, both in-person and via phone.
  • Handle payments through cash or credit card transactions.
  • Ensure the cash drawer is balanced at the end of each shift.

Supervisory Responsibilities: This role does not involve supervisory duties.

Qualifications:

  • High School diploma, G.E.D., or equivalent is required.
  • A minimum of two years of experience in handling cash and other payment methods.
  • Preferred experience includes at least six months in ticketing or the entertainment sector.

Skills and Abilities:

  • Ability to comprehend and follow instructions effectively.
  • Capability to work independently with minimal supervision while understanding both verbal and written directives.
  • Flexibility to work varied hours, including days, nights, weekends, and holidays based on event schedules.
  • Must pass a credit and criminal background check.

Computer Skills: Basic computer proficiency is necessary for this position.

Physical Demands: The role requires physical mobility within the facility, including the ability to walk or stand for extended periods.

Note: The responsibilities outlined above are subject to change based on operational needs and reasonable accommodations.


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