Sales and Service Representative

6 days ago


Bridgeport, Connecticut, United States Coastal Connections Inc Full time

**About Coastal Connections Inc**

We are a leading provider of retail customer service solutions, partnering with big box retailers to increase brand awareness, promote products, and provide exceptional customer experiences.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our team, you will be responsible for attending retail customer service events and promoting our client's services to homeowners.

**Key Responsibilities:**

  • **Customer Interaction**: Communicate with consumers one-on-one in a retail setting, providing personalized service and building genuine relationships with customers.
  • **Service Promotion**: Educate homeowners on our Home Improvement client's available services and provide pricing information, highlighting the benefits and value of our offerings.
  • **Relationship Building**: Build long-lasting customer relationships and identify opportunities for referral and upselling.
  • **Enrollment and Sales**: Complete the enrollment process for qualified individuals and recommend services that best suit the customer's needs.
  • **Training and Feedback**: Participate in daily training sessions and meetings, providing end-of-day feedback to the management team regarding production, inventory, and assigned territory.

**What We Offer**

As a Retail Customer Service Representative with Coastal Connections Inc, you will have the opportunity to work with a dynamic team, develop your customer service skills, and contribute to the success of our retail customer service campaign.



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