Customer Relationship Specialist
7 days ago
We are seeking a highly skilled Business Development Manager to join our team at Cardinal Health. As a key member of our organization, you will be responsible for cultivating and maintaining strong relationships with our customers, providing exceptional service and recommendations to drive business growth.
Key Responsibilities- Manage relationships between customers, sales teams, operations, and customer service leadership to ensure seamless service delivery and optimized supply chain management.
- Prioritize process improvement initiatives to focus on customer account retention, including the development of optimal conversion processes and key performance metric scorecards.
- Support the rollout of our Customer Supply Chain Model and Standard Operating Platform.
- Coordinate and communicate Health System Distribution initiatives across the Field Account Management team to meet or exceed customer expectations.
- Track, measure, and report value/savings offered/delivered through supply chain engagement.
- Build and maintain long-term trusted relationships with customers to support retention of the channel.
- Bachelor's degree or equivalent work experience, preferred.
- 4-6 years of professional experience, with direct customer-facing experience preferred.
- Strong executive presentation skills.
- Strong communication skills.
- Strong command of MS Office applications (Excel, PowerPoint, Word, and Outlook).
- Demonstrated ability to work in a fast-paced, collaborative environment.
- Highly motivated, creative, and able to operate effectively within a team.
- Customer/vendor credentialing is required (this may include vaccinations). More details will be provided during the interview process.
- Competitive salary range: $65,500 - $98,175.
- No bonus eligibility.
- A wide variety of benefits and programs to support health and well-being, including medical, dental, and vision coverage, paid time off, health savings account, 401(k) savings plan, access to wages before payday, flexible spending accounts, short- and long-term disability coverage, work-life resources, paid parental leave, and healthy lifestyle programs.
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