Veterinary Operations Supervisor
2 weeks ago
About the Role: We are looking for an enthusiastic Operations Supervisor to become a vital part of our veterinary hospital team. Collaborating closely with the Lead Veterinarian, the Operations Supervisor is essential in guiding the hospital staff and ensuring outstanding service for our patients. This role encompasses overseeing daily hospital functions and acting as a bridge between the hospital team and our corporate support services, which include marketing, payroll, IT, recruitment, finance, and more. This is a full-time role reporting directly to the Regional Director of Operations.
Key Responsibilities
- Team Leadership: recruiting, training, managing, and evaluating support staff, including conducting annual performance assessments.
- Financial Oversight: managing the hospital's financial health, including accounts payable/receivable, payroll, and inventory management.
- Client Relations: addressing client concerns and overseeing follow-up communications to ensure satisfaction.
Required Skills and Qualifications
- A minimum of 3 years' experience in a supervisory capacity.
- Experience in veterinary practice management is preferred, but strong candidates from other service sectors (such as healthcare, retail, hospitality) will also be considered.
- A proactive attitude, excellent interpersonal skills, and a readiness to support the team in various tasks.
Employee Benefits
- Comprehensive Health Care Plan (including Medical, Dental & Vision options).
- 401k retirement plan with matching contributions.
- Generous paid time off (PTO) policy.
- Six weeks of paid parental leave.
- One day off for work/life balance.
- Short-term and long-term disability coverage.
- Supplemental insurance options available.
- Discounted veterinary services.
- Corporate discount programs.
- Opportunity to positively impact your community while engaging in a diverse range of responsibilities and assisting animals alongside a dedicated team.
At American Veterinary Group, we are committed to growth and excellence. We support our network of veterinary practices by providing exceptional operational assistance, medical expertise, recruitment, training, marketing, finance, and human resources. Our mission is to empower our hospitals while fostering strong partnerships that enhance their capabilities and autonomy. Join us in our journey of growth and support, where your contributions will be valued and recognized.
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