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Practice Management Specialist
2 months ago
In partnership with the Lead Veterinarian, the Practice Manager plays a pivotal role in leading the hospital team and providing exceptional customer service to our patients.
Key Responsibilities- People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital's profit and loss statement, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
- Minimum of 3 years' experience in a supervisory role
- Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality)
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
- Health Care Plan (Medical, Dental & Vision Options)
- 401k match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Corporate discount program
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people
We are a rapidly growing organization with a footprint that extends across 10 states. We continue to grow and leverage our infrastructure to empower veterinary practices and professionals by providing exceptional support for hospital operations, medical expertise, recruiting, training, marketing, finance, and human resource functions.
We serve to support our family of hospitals and foster genuine partnerships with each of our veterinary hospitals to empower their strength, expertise, and medical autonomy at the local level.