Catering Client Service Specialist
4 days ago
We are seeking a highly skilled and experienced Catering Client Service Specialist to join our team at Compass Group, North America. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for our guests.
Key Responsibilities:- Check guests in and out of the hotel, resolving any challenges or issues that may arise
- Promote hotel services, amenities, and upsell products to guests
- Supervise Guest Service Agents and provide guidance and support as needed
- Assign duties to Front Office employees to ensure completion of shift duties
- Monitor staff performance and provide feedback to the Front Office Manager
- 3+ years of experience in food service, catering, and event planning
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- High school diploma or equivalent required
- Competitive hourly rate
- Opportunities for training and development
- Retirement plan
- Associate shopping program
- Health and wellness programs
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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