Warranty Processing Specialist

2 weeks ago


Tallahassee, United States Werner Hyundai Full time
Position: Warranty Processing Specialist

Job Type: Full-Time

Experience: Previous Warranty Experience Required

Compensation: Based on Qualifications

Work Schedule: Monday to Friday

Reporting Structure: You will report directly to the Service Manager.

Work Environment: This position is not remote.

Workplace Policy: Drug-free environment

Pre-Employment Requirements: Must be prepared to undergo a Background Check, Motor Vehicle Report Assessment, and Drug Screening.

Employee Benefits Include:
  • PPO Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance Paid by Employer
  • Employee Assistance Program
  • Supplemental Insurance Options, including Short-Term and Long-Term Disability
  • 401(k) Plan with Employer Matching
  • On-Demand Pay Availability
  • Paid Time Off
  • Employee Discounts
Key Responsibilities:
  • Process warranty repair orders efficiently.
  • Submit and track manufacturer warranty claims.
  • Handle service contract claims and ensure follow-up.
  • Maintain schedules for receivables.
  • Collaborate closely with technicians, service writers, and supervisors.
  • Investigate claims that are overdue, unresolved, or underpaid.
  • Keep warranty databases and records updated.
Qualifications:
  • Experience with CDK and Auto Dealerships is essential.
  • Strong communication and customer service skills are necessary.
  • Ability to thrive in a fast-paced setting.
  • Highly organized with attention to detail.
  • Team-oriented with the ability to work collaboratively.
  • Proficient in computer applications.
EEOC Statement:

We are committed to equal opportunity employment and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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