Warranty Processing Specialist
2 weeks ago
Job Type: Full-Time
Experience: Prior Warranty Experience Required
Compensation: Based on experience
Work Schedule: Monday to Friday
Reporting Structure: You will report to the Service Manager at Werner Hyundai.
Work Environment: This position is not remote.
Workplace Policy: Drug-free environment
Pre-Employment Requirements: Must be willing to undergo a Pre-Employment Background Check, Motor Vehicle Report Review, and Drug Screening.
Employee Benefits Include:
- PPO Medical Coverage
- Dental Coverage
- Vision Coverage
- Employer-Paid Life Insurance
- Employee Assistance Program
- Supplemental Insurance Options, including Short-Term and Long-Term Disability
- 401(k) Plan with Employer Matching
- On-Demand Pay Program
- Paid Time Off
- Employee Discounts
- Process warranty repair orders efficiently.
- Submit and track manufacturer warranty claims.
- Handle service contract claims submission and follow-up.
- Maintain accurate receivables schedules.
- Collaborate with technicians, service writers, and supervisors.
- Investigate overdue, unresolved, and underpaid claims.
- Manage warranty database and documentation.
- Experience with CDK and in an automotive dealership is essential.
- Strong communication and customer service skills are required.
- Able to thrive in a fast-paced work environment.
- Highly organized with attention to detail.
- Ability to work collaboratively as part of a team.
- Proficient in computer usage.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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