Bilingual Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Sales and Service: Assist customers in person and over the phone, presenting products and services that meet their needs.
- Relationship Building: Build trust relationships with wholesale and retail customers to drive sales and growth.
- Transaction Processing: Process sales transactions accurately and consistently with company policies and procedures.
- Sales Goals: Meet and exceed sales goals on a monthly, quarterly, and yearly basis.
- Inventory Management: Maintain precise work order files and formulas, and ensure accurate inventory levels.
- Store Maintenance: Stock shelves, set up displays, and maintain a clean and organized store environment.
- Delivery Support: Assist with deliveries, loading and unloading trucks, and maintaining a safe and efficient delivery process.
- Age: Must be at least 18 years of age.
- Language: Must be able to read, write, comprehend, and communicate in English and Spanish.
- Physical Demands: Must be able to retrieve material from shelves and floor stacks, lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Availability: Must be willing to work all scheduled hours, including evenings and weekends.
- Driver's License: Have a valid, unrestricted driver's license.
- Education: Have at least a high school diploma or GED.
- Experience: Have at least one year of experience working in a delivery, retail, or customer service position.
- Paint Industry Experience: Have previous work experience selling paint and paint-related products, and operating tinting and mixing equipment.
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Glen Burnie, Maryland, United States Sherwin-Williams Full time{"h1": "Bilingual Customer Service Specialist", "p": "At Sherwin-Williams, we're looking for a skilled Bilingual Customer Service Specialist to join our team. As a key member of our sales team, you will work closely with wholesale and retail customers to understand their needs, answer questions about products, and provide recommendations. This role requires...
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