Program Supervisor

6 days ago


Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time
Job Title: Program Supervisor - Community Support Program and Recovery Support Navigator

We are seeking a highly skilled and experienced Program Supervisor to join our team at the Gandara Mental Health Center, Inc. in Springfield, MA.

About the Role:

The Program Supervisor will be responsible for overseeing the Community Support Program (CSP) and Recovery Support Navigator (RSN) Program, providing supervision and training to program staff, and ensuring the effective delivery of services to individuals served.

Key Responsibilities:

  • Monitor and respond to external issues associated with CSP/RSN
  • Provide weekly individual supervision of all CSP/RSN Workers
  • Provide group supervision and training at least two times per quarter
  • Ensure that CSP/RSN Workers are effectively fulfilling case management duties
  • Ensure that CSP/RSN Workers are complying with billing requirements and timelines
  • Maintain clear and consistent communication with the Managed Care Liaison in the fiscal department of the agency
  • Ensure that CSP/RSN Workers are communicating effectively and in a timely manner with individuals served and collaterals
  • Attend external and internal meetings relevant to persons served and/or CSP/RSN services, as needed

Requirements:

  • Degree and Licensing required: Must possess a Master's degree in the human services or related field and have a Massachusetts independent license (i.e. LMHC; LICSW; LMFT; LADC I)

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A diverse and inclusive work environment
  • A commitment to providing high-quality services to individuals served

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We are an equal opportunity employer and welcome applications from diverse candidates.


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