Emergency Services Administrative Coordinator

1 week ago


Jonesboro Illinois, United States Union County Government Full time
Position Overview

The Emergency Services Administrative Coordinator plays a crucial role in managing inquiries related to billing and collections through various communication channels including phone, in-person interactions, and written correspondence. This position is responsible for relaying messages effectively within the Emergency Services Department.

Key Responsibilities

1. **Communication Management**: Handle routine inquiries regarding billing charges and collections, ensuring clear and professional communication.

2. **Administrative Efficiency**: Develop and maintain systems and controls that enhance the operational effectiveness of administrative processes.

3. **Document Handling**: Prepare, duplicate, transmit, and organize necessary documents for the department, ensuring all paperwork is managed efficiently.

4. **Financial Record Keeping**: Maintain precise bookkeeping for accounts, ensuring accuracy and compliance with financial regulations.

5. **Problem Identification**: Recognize system-related issues and assist in creating procedures to address and resolve these challenges.

6. **Compliance Support**: Aid in internal audit reviews to guarantee adherence to established policies and procedures.

7. **Mail Management**: Open and categorize incoming mail, ensuring timely processing and response.

This role is integral to the smooth operation of the Emergency Services Department, supporting both administrative functions and compliance efforts within Union County Government.

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