Cafe Lead Position
24 hours ago
The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of the cafe team. This is a hands-on role, with a focus on delivering exceptional customer service and ensuring the cafe runs smoothly and efficiently.
Responsibilities
- Support the cafe manager in the day-to-day operations of the cafe
- Ensure all cafe staff are trained and equipped to provide excellent customer service
- Manage cafe inventory and supplies to minimize waste and ensure efficient use of resources
- Monitor and maintain high standards of cleanliness and hygiene in the cafe
- Develop and implement strategies to improve cafe sales and customer satisfaction
- Collaborate with other departments to ensure seamless operations and excellent customer experience
- Minimum of 1 year of experience in a cafe or restaurant environment
- Proven track record of delivering excellent customer service and leading a team to achieve sales and customer satisfaction goals
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Ability to lead and motivate a team to achieve high standards of performance
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Flexibility to work a variety of shifts, including evenings and weekends
- Ability to stand for long periods of time and move around the cafe
- Ability to lift and carry up to 25 pounds
- Competitive hourly rate
- Opportunities for career advancement and professional development
- Discounts on Urban Air Adventure Parks products and services
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