Cafe Lead Position

24 hours ago


Vancouver, Washington, United States Urban Air Adventure Parks Full time
Job Summary

The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of the cafe team. This is a hands-on role, with a focus on delivering exceptional customer service and ensuring the cafe runs smoothly and efficiently.

Responsibilities
  • Support the cafe manager in the day-to-day operations of the cafe
  • Ensure all cafe staff are trained and equipped to provide excellent customer service
  • Manage cafe inventory and supplies to minimize waste and ensure efficient use of resources
  • Monitor and maintain high standards of cleanliness and hygiene in the cafe
  • Develop and implement strategies to improve cafe sales and customer satisfaction
  • Collaborate with other departments to ensure seamless operations and excellent customer experience
Qualifications
  • Minimum of 1 year of experience in a cafe or restaurant environment
  • Proven track record of delivering excellent customer service and leading a team to achieve sales and customer satisfaction goals
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
Additional Requirements
  • Ability to lead and motivate a team to achieve high standards of performance
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of shifts, including evenings and weekends
Physical Requirements
  • Ability to stand for long periods of time and move around the cafe
  • Ability to lift and carry up to 25 pounds
Compensation and Perks
  • Competitive hourly rate
  • Opportunities for career advancement and professional development
  • Discounts on Urban Air Adventure Parks products and services


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