Customer Service Specialist

3 weeks ago


Salt Lake, Utah, United States SilencerCo Full time
Job Overview

SilencerCo is seeking a highly skilled Customer Service Specialist to join our team in West Valley City, UT. This role offers a competitive salary of $55,000 - $65,000 per year, plus benefits and perks.

Job Responsibilities
  • Provide exceptional customer support through phone, email, and in-person interactions.
  • Assist customers with product information, resolve issues, and create RMA's for exchanges and warranty items.
  • Document consumer inquiries and action taken.
  • Communicate effectively with colleagues as necessary.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic knowledge of firearms and suppressors.
Benefits
  • Competitive salary and benefits package.
  • 401(K) with employer match.
  • Medical, dental, and vision insurance.
  • Paid time off and holidays.


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