Customer Service and Sales Specialist

3 days ago


Salt Lake, Utah, United States Signature Products Group Full time
About the Role

We are looking for a skilled Customer Service and Sales Specialist to join our team at Signature Products Group.

The ideal candidate will have a proven track record in customer service and sales support, with a strong understanding of operational processes.

The estimated annual salary for this position is $70,000 - $90,000, depending on experience.

Key Responsibilities
  • Monitor and follow up on customer sales programs and product assortments, ensuring all aspects are on track and in alignment with customer needs.
  • Regularly confirm that customers have up-to-date product assortments, ensuring they are fully stocked and meeting in-store expectations.
  • Work closely with Demand Planning, Supply Planning, and Accounting to resolve any issues related to customer orders, shipments, invoicing, or system-related concerns.
Requirements
  • Proven experience in customer service, sales support, or account management.
  • Strong understanding of operational processes and CRM systems.
  • Excellent communication skills, both written and verbal.


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