Customer Advocate Specialist

6 days ago


Salt Lake, Utah, United States University of Utah Full time
About the Job

Are you looking for a career opportunity that offers professional growth and development?

We are seeking a motivated and detail-oriented Customer Advocate Specialist to join our team. As a Customer Advocate Specialist, you will be responsible for scheduling patients for pediatric subspecialty clinics, triaging patient concerns, and processing patient referrals.

This is an entry-level position that supports one scheduling team and/or one referral rotation. You will have the opportunity to learn the essential Electronic Medical Record (EMR) programs and processes required for both patient scheduling and referral processing.

The Department of Pediatrics at the University of Utah offers a comprehensive benefits package, including excellent health care coverage, 14.2% retirement contributions, generous paid leave time, and more.

To be successful in this role, you will need two years of experience in communications, customer service, or a related medical field. Experience with Epic and Outlook is preferred.

The estimated salary for this position is $18-$23 per hour, depending on experience. If you are a motivated and detail-oriented individual who is looking for a career opportunity that offers professional growth and development, we encourage you to apply.



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