Logistics Coordinator
1 week ago
Action Road Solutions, a leading provider of transportation services, is seeking a highly organized and detail-oriented Dispatcher to join our team in Redwood City, CA. As a Dispatcher, you will play a critical role in ensuring the safe and efficient transportation of customers and drivers.
Key Responsibilities:
- Provide exceptional customer service to customers and drivers via phone and in-person
- Utilize TowBook to dispatch trucks to customers in a timely and accurate manner
- Document conversations and interactions with customers and drivers
- Assess and mitigate potential safety risks on the road
- Collaborate with drivers to troubleshoot issues and resolve problems
- Ensure accurate and timely entry of call information, notes, pricing, and customer information into TowBook
- Support drivers in resolving issues and providing timely and accurate dispatch assistance
Requirements:
- 1 year of experience in customer service and dispatching
- High school diploma or equivalent
- Excellent organizational and communication skills
- TowBook experience preferred
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Action Road Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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