Service Logistics Coordinator
2 days ago
At Sunrise Systems, we are seeking a highly skilled Service Logistics Coordinator to join our team. This role is responsible for providing exceptional customer service and ensuring the smooth operation of our logistics and service processes.
Key Responsibilities:- Interact with customers in a fast-paced call center environment, providing information and assistance with quotations, orders, products, and services.
- Provide high-level customer service to internal and external customers, resulting in generating impactful success.
- Work in a dynamic environment, wearing multiple hats and adapting to changing priorities.
- Respond to and resolve customer requests, including processing orders, quotations, and requests for service.
- Conduct physical inventory results and evaluate purchase orders and scope of work.
- Execute daily/weekly reports, manage back-order status, and schedule shipments.
- Provide accurate information and options regarding parts availability and work with other departments to find solutions for customers.
- Follow established service quality standards and meet processing times and follow-up actions.
- Conduct effective training and adhere to departmental processes.
- Provide administrative support to management.
- 2 years of experience in a heavy volume call center and customer service role.
- Proficient in MS Office (Excel, Word, PowerPoint, and Visio) and SFDC, and Oracle preferred.
- Ability to work in a repetitive typing environment with considerable interaction on the telephone and regular viewing of multiple computer monitors.
Availability and accountability are key for success in this role. Oracle order processing experience is required. The hourly rate range for this position is between $26/hour, without benefits. Compensation may vary based on geography, skills, education, experience, and other qualifications.
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Service Logistics Coordinator
2 weeks ago
Redwood City, California, United States Sunrise Systems Inc Full timeService Logistics Coordinator Job DescriptionWe are seeking a highly skilled Service Logistics Coordinator to join our team at Sunrise Systems Inc. This role is responsible for providing exceptional customer service and ensuring the smooth operation of our logistics and service processes.Key Responsibilities:Customer Service: Interact with customers in a...
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Service Logistics Coordinator
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Redwood City, California, United States TalentBurst Full timeJob Description:The Service Logistics Coordinator plays a crucial role in providing exceptional customer service in a fast-paced call center environment. This position requires interacting with customers to address requests regarding quotations, orders, products, and services.As a Service Logistics Coordinator, you will be responsible for providing...
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Service Logistics Coordinator
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Service Logistics Coordinator
1 week ago
Redwood City, California, United States Sunrise Systems Inc Full timeJob Title: Service Logistics CoordinatorWe are seeking a highly skilled Service Logistics Coordinator to join our team at Sunrise Systems Inc. This role will be responsible for providing exceptional customer service, processing orders, and resolving customer inquiries in a fast-paced call center environment.Key Responsibilities:Interact with customers to...
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Service Logistics Coordinator
2 weeks ago
Redwood City, California, United States Sunrise Systems Inc Full timeJob Description:We are seeking a highly skilled Service Logistics Coordinator to join our team at Sunrise Systems Inc. This is a unique opportunity to work with a leading medical devices company and contribute to the success of our service logistics operations.Key Responsibilities:Provide exceptional customer service to internal and external customers...
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Logistics Coordinator
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Logistics Coordinator
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Service Logistics Coordinator
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Logistics Coordinator
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