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Desktop Support Specialist
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Technical Support Specialist
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Tier 1 Help Desk Support Specialist
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Tier I Desktop Support Specialist
2 months ago
Job Summary
TechWerks, a certified veteran-owned small business, is seeking a Desktop Support Tier I Analyst to provide first-level Service Desk support services to users of Military Health Systems (MHS).
Key Responsibilities:
- Provide technical expertise in supported applications, desktop support, hardware, and software.
- Assist users with troubleshooting and resolving technical issues.
- Collaborate with internal teams to ensure seamless support services.
- Stay up-to-date with the latest technologies and trends in desktop support.
Requirements:
- Familiarity with supported applications, desktop support, hardware, and software technical expertise.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.