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Tier I Desktop Support Specialist

2 months ago


San Antonio, Texas, United States TechWerks Full time

Job Summary

TechWerks, a certified veteran-owned small business, is seeking a Desktop Support Tier I Analyst to provide first-level Service Desk support services to users of Military Health Systems (MHS).

Key Responsibilities:

  • Provide technical expertise in supported applications, desktop support, hardware, and software.
  • Assist users with troubleshooting and resolving technical issues.
  • Collaborate with internal teams to ensure seamless support services.
  • Stay up-to-date with the latest technologies and trends in desktop support.

Requirements:

  • Familiarity with supported applications, desktop support, hardware, and software technical expertise.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.