Desktop Support Specialist

2 days ago


San Antonio, Texas, United States KT Consulting Full time
Job Title: Desktop Support Specialist Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at KT Consulting. The successful candidate will provide technical support to computer customers with questions regarding account administration, software distribution, enterprise applications, system, and network status. Key Responsibilities: * Provide first-line technical support to computer customers * Assist with software distribution and account administration * Troubleshoot and resolve technical issues related to network communications * Collaborate with higher-level technicians on on-site installations * Provide support to users in navigating and troubleshooting software applications * Document and escalate technical issues as necessary Requirements: * High school education or equivalent * No experience substitution for a High School Diploma * Desired skills include experience working in a military healthcare environment, good organizational skills, effective communication skills, and knowledge of basic computer concepts and the Internet * Working knowledge of Windows XP, Microsoft Office, and Outlook * A+ Certification and MTF Specific Training are preferred Training and Development: * Virtual Classroom training * CHCS Applications, AHLTA System Administration, and Technical IA training * HIPPA / Privacy Act Training If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

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