Healthcare Administrative Specialist

2 weeks ago


Morristown, Tennessee, United States Atlantic Health System Full time
Position Overview:
As a vital member of our healthcare team, you will oversee essential administrative functions within a medical office environment.

Key Responsibilities:
1. Handle incoming calls and manage communication effectively.
2. Welcome patients and ensure a positive experience.
3. Organize and confirm patient appointments efficiently.
4. Input and maintain accurate patient demographics and information.
5. Validate insurance coverage, complete necessary documentation, and collect co-payments.
6. Reconcile cash transactions accurately.
7. Maintain the electronic medical records (EMR) system and facilitate pre-certifications, authorizations, and referrals, as well as manage medical records requests.

Qualifications:
Required:
1. High School Diploma or equivalent experience.

Preferred:
1. Strong verbal and written communication skills.
2. Customer-focused with the ability to manage multiple tasks effectively.
3. Proficient in Microsoft Office Suite.
4. Previous administrative experience in a medical practice is highly desirable.
5. Familiarity with computerized scheduling and EMR systems is advantageous.

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