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Healthcare Administrative Associate I

2 months ago

Morristown, Tennessee, United States Atlantic Health System Full time
Job Overview
Responsible for various administrative tasks including reception, patient registration, and billing functions within a healthcare office environment.

Key Responsibilities:
1. Operates phone systems effectively
2. Welcomes patients upon arrival
3. Manages appointment scheduling and confirmations
4. Inputs patient demographics and information accurately
5. Confirms insurance coverage, completes necessary forms, and collects co-payments
6. Balances cash transactions
7. Maintains and updates the electronic medical records (EMR) system, processes pre-certifications, authorizations, referrals, and manages medical records releases.

Qualifications:
Required:
- High School Diploma or equivalent experience
Preferred:
- Strong verbal and written communication skills
- Customer-focused with the ability to multitask
- Proficient in Microsoft Office Suite
- Previous administrative experience in a healthcare setting is highly desirable
- Familiarity with computerized scheduling and EMR systems is advantageous.