Rental Equipment Coordinator

2 weeks ago


State College, Pennsylvania, United States Cleveland Brothers Full time
Rental Coordinator Job Summary

Cleveland Brothers Equipment Co., Inc. is seeking a highly motivated Rental Coordinator to join our team of established and successful rental professionals. As a key member of our rental team, you will be responsible for answering incoming rental and sales-related calls, maintaining a call log, and qualifying customer needs with rental equipment availability.

Key Responsibilities:
  • Answer incoming rental and sales-related calls, maintaining a call log to track customer interactions.
  • Qualify customer needs with rental equipment availability, ensuring accurate and timely rental contracts.
  • Assist in educating customers on equipment specifications, safety concerns, and proper use of the equipment.
  • Initiate and maintain rental contracts, acquiring required information for credit department approval.
  • Process CAT Access and credit card payments, coordinating with service departments to arrange rental-ready status of the fleet.
  • Communicate with transportation department for rental deliveries and call-offs, obtaining proof of required insurance from customer's insurance company.
  • Assist other Rental Coordinators and Salesmen in maximizing rental inventory utilization across the company.
Requirements:
  • Organized and detail-oriented with the ability to effectively handle and prioritize multiple tasks and meet deadlines.
  • Knowledge of equipment product lines and current company policies and procedures.
  • Good problem-solving and communication skills, with a high level of flexibility, cooperation, and teamwork with all departments and locations.
  • Basic keyboard and computer skills, with proficiency in Lotus Notes and DBSI.
  • Able to work overtime and travel when required.
Why Cleveland Brothers?

Cleveland Brothers offers a competitive compensation package, including market-leading benefits, opportunities for advancement, and a stable work environment with a dynamic organization that values employee growth and development.



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