Event Management Facilitator

2 weeks ago


Stillwater, Oklahoma, United States Oklahoma State University Full time
Position Overview

Position Title:
Event Specialist

Position Type:
Staff Full-Time

Department:
S.U. Meeting & Conference Services

Job Summary:


The Event Specialist plays a crucial role in the operations and management of events within the Student Union. This position is responsible for organizing, supporting, and executing various events, ensuring a seamless experience for all participants.

The Event Specialist will oversee, guide, and train student staff, including building managers and event service representatives. Strong organizational, supervisory, and leadership skills are essential for success in this role.

This position involves designing, implementing, and assessing procedures and policies to guarantee accuracy and high-quality customer service. Effective delegation of facility-related services is a key responsibility, monitored through checklists and reports.

The Event Specialist is tasked with producing comprehensive reports for nighttime, theater, and ballroom events, ensuring timely and accurate setups, designs, preparations, and breakdowns of events held in meeting rooms.

Maintenance and care of all physical resources, such as tables, chairs, and audio/visual equipment, are also part of this role. Candidates should be prepared for seasonal variations in work hours, with potential adjustments needed to accommodate the demands of meetings and events.

This position may involve high-pressure situations and occasional confrontations with guests, requiring proper ergonomics, heavy lifting, and the ability to stand for extended periods.

Qualifications

Minimum Requirements:


A High School diploma or GED along with four years of relevant experience, or two years of post-secondary education coupled with two years of related experience. Experience with audio-visual equipment is necessary.


Preferred Qualifications:
A Bachelor's degree in Business, Hospitality, or a related field, along with six years of customer service experience, exceptional interpersonal skills, and strong written and verbal communication abilities. Experience in managing full-time employees is also preferred.

Oklahoma State University is committed to providing a safe and supportive environment for all faculty, staff, volunteers, and students. To uphold this commitment, pre-employment background checks are conducted on final candidates, with offers of employment contingent upon successful completion of these checks.



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