Client Services Specialist
1 week ago
Are you a friendly and service-oriented individual? Do you thrive in environments where you interact with clients? If so, a role with Lori Vajdich - State Farm Agent could be an excellent fit for you. Our agency focuses exclusively on State Farm insurance and financial service offerings.
Key Responsibilities- Build and nurture customer relationships while ensuring follow-ups are conducted as necessary.
- Deliver timely, precise, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Utilize a customer-centric, needs-based approach to inform clients about various insurance products.
- Generate leads, organize appointments, assess customer requirements, and promote suitable products and services.
- Exhibit a strong work ethic with a commitment to achieving success consistently.
- Competitive salary with commission and bonus opportunities
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for professional growth and advancement within the agency
- Exceptional communication skills, both written and verbal
- Strong interpersonal skills
- Organizational abilities
- Self-driven and motivated
- Attention to detail
- Proactive problem-solving skills
- Capability to learn and navigate computer systems
- Familiarity with various computer applications, especially Windows
- Commitment to accuracy and timely completion of tasks
- Able to collaborate effectively within a team
- Ability to manage multiple tasks simultaneously
- Must be able to obtain Property and Casualty license
- Must be able to obtain Life and Health license
- Completion of courses on ethical and customer-focused sales practices is required
- Selected candidates are expected to stay updated on product changes, licensing, technical advancements, and continuing education
If you possess the drive to excel and envision yourself in this position, we encourage you to complete our application process. We will provide further information regarding the next steps in the interview process.
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