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Outbound Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Outbound Sales Agent to join our dynamic sales team at Open Network Exchange. As a key member of our team, you will be responsible for delivering exceptional customer service, building strong relationships with our valued guests, and driving sales growth in the travel industry.
Key Responsibilities- Sales and Customer Service: Engage with our guests over the phone to understand their needs and provide them with the best options available, delivering exceptional service while maintaining a competitive spirit that drives results.
- Consultative Selling Techniques: Demonstrate consultative selling techniques to understand and meet the needs of our guests, resulting in increased sales and customer satisfaction.
- Performance and Results: Personally responsible for achieving minimum performance requirements set by the company, working directly with leadership to achieve and exceed monthly sales goals.
- Customer Confidentiality and Accuracy: Manage member information confidentially and accurately to ensure transactions are processed correctly.
- Team Collaboration: Work directly with your leadership to achieve and exceed monthly sales goals, contributing to a positive and productive team environment.
- Experience: 1+ years sales experience, with a strong background in sales and customer service.
- Industry Knowledge: 1+ years recent experience selling cruises and/or travel products is preferred.
- Technical Skills: Computer proficiency, including word processing and web browsing, with experience using CRM systems to document daily calls, tasks, and activity.
- Soft Skills: Must be organized and self-motivated, comfortable making outbound and taking inbound customer calls, with strong communication skills to help explain products and services to customers.
- Performance and Commission: Ability to be successful in a performance and commission-driven environment, with a passion to help customers, co-workers, and growth of the company.
- Compensation: Competitive salary and uncapped commissions, with a potential earning range of $70,000 to $100,000+ per year.
- Benefits: Exclusive team member travel discounts, affordable medical insurance, 100% employer-paid dental and vision insurance, HSA with company contribution, 401(k), basic and voluntary life & AD&D, pet insurance, and covered parking.
- Culture: Amazing culture with a modern office design, fully equipped gym, and basketball court.
