Community Operations Associate
2 weeks ago
About the Community: The Station at River Crossing is a distinguished 92-unit upscale community.
About the Role: Northland is in search of a Community Operations Associate to assist the Community Manager in the daily management of the community. The Associate will oversee adherence to all organizational policies and procedures, support the supervision of leasing and maintenance personnel during the manager's absence, and manage rent collection and delinquency issues. In partnership with the Community Manager, the Associate will also play a key role in ensuring profitability, controlling costs, and maintaining the operational budget.
At Northland, our management team upholds the highest standards of professionalism and customer service while engaging with residents, vendors, and guests. To fulfill our commitment to providing an exceptional living experience, the Community Operations Associate will be expected to proactively address any issues escalated to management.
Qualifications & Requirements: Candidates must demonstrate the following knowledge, skills, and abilities, and be able to illustrate their capability to perform the essential functions of the role, with or without reasonable accommodation:
A minimum of two years' experience in a sales or customer-oriented position is essential. Experience in hospitality or property management is highly desirable. Ability to juggle multiple tasks and manage time efficiently while meeting specific deadlines. Excellent communication skills and the ability to collaborate effectively with staff, residents, and vendors. Prior experience in a leadership role is preferred.Benefits Highlights:
Competitive Bonus Structure 401(k) with Company Match Medical, Dental, & Vision Insurance Generous Paid Time Off (including personal days) Employee Discounts on Apartments Employee Assistance Program Educational & Vocational SupportNorthland is an Equal Opportunity Employer and maintains a Drug-Free Workplace.
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