Parts Associate
1 week ago
Job Overview:
CarMax is seeking a skilled Parts Associate to join their team in a dynamic and fast-paced environment. As a key member of the team, you will play a crucial role in ensuring the smooth operation of the parts department.
Main Responsibilities:
- Customer Service: Provide exceptional customer service by assisting customers in finding the right parts for their vehicles, responding to their inquiries, and resolving any issues in a timely and professional manner.
- Inventory Management: Receive and manage incoming shipments of parts, maintain inventory accuracy and organization, and ensure that all parts are properly stored and easily accessible.
- Part Identification: Assist technicians in identifying correct part numbers, ensuring that the right parts are ordered and delivered to the correct location.
- Return and Exchange Process: Handle returns of incorrect or defective parts, process exchanges, and ensure that all necessary documentation is completed accurately and efficiently.
- Compliance and Safety: Adhere to OSHA/EPA guidelines, maintain a safe working environment, and ensure that all company policies and procedures are followed.
Requirements:
- Accountable to Associate 1 Competency Model.
- Proficient in using computer applications like spreadsheets.
- Ability to lift objects up to 50 lbs.
- Effective communication skills with customers and associates.
- Must adhere to company standards and policies.
Working Environment:
- Primarily indoor working conditions.
- May need to work in noisy or inclement weather.
- Standing or walking for extended periods may be required.
- Compliance with company dress code and safety regulations.
About CarMax:
CarMax is a leader in the automotive industry, delivering transparent and honest experiences to customers. With over 200 locations nationwide, CarMax is known for its commitment to training, diversity, and providing excellent customer service. Join CarMax's team of over 25,000 associates and be part of a company recognized as one of the FORTUNE 100 Best Companies to Work For.
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