Treasury Operations Specialist
6 days ago
About Us
At Customers Bank, we pride ourselves on delivering exceptional customer experiences and fostering a culture of innovation. With over $22 billion in assets, we're a super-community bank that's dedicated to serving the needs of businesses, professionals, individuals, and families.
Your Role
We're seeking a Treasury Operations Specialist - Account Manager to join our team. In this role, you'll play a crucial part in onboarding new clients and ensuring they have a seamless experience with our Treasury services. Your responsibilities will include:
- Assisting clients in setting up and using services such as Business Online Banking, Remote Deposit Capture, ACH, and Remote Official Check.
- Continuously improving processes and procedures to enhance the client experience.
- Collaborating with the Treasury Operations team on various projects to drive innovation and efficiency.
- Writing and updating procedures to ensure consistency and accuracy in operations.
- Providing exceptional service to clients, addressing their needs and concerns in a timely and professional manner.
What We're Looking For
To be successful in this role, you'll need:
- At least 5 years of experience in back-office banking operations.
- The ability to thrive in a fast-paced and constantly changing environment.
- A growth mindset, willingness to learn, and work collaboratively with a team.
- A positive attitude and the ability to approach challenges with positivity and resilience.
- Flexibility to work outside of normal business hours as needed.
- Attention to detail, data accuracy, and the ability to follow up when necessary.
- A customer-first mindset, prioritizing the needs of internal customers.
- Proficiency in Microsoft Office applications, including Excel and Word.
- Experience with Salesforce is preferred but not required.
What We Offer
We're committed to providing a supportive work environment, opportunities for growth and development, and competitive compensation packages. This position comes with an estimated salary of $65,000 - $85,000 per year, depending on experience. We're an equal opportunity employer and welcome diverse candidates to apply. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. Let's take on tomorrow together
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