Banking Operations Specialist

6 days ago


Malvern, Arkansas, United States Malvern National Bank Full time
Job Summary

Malvern National Bank is seeking a highly skilled Deposit Accts Document Specialist to join our team. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  1. Provide Exceptional Customer Service: Deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors (in-house and on the phone)
  2. Process Transactions: Process new account signature cards, checking all Demand and Savings accounts, CD and IRAs opened each day; process any revised signature cards
  3. Manage Accounts: Work daily with the bank's RMS (Relationship Management System); involving any customer added or maintenances (DDA, Savings, CD, IRA, Lockbox, Loans) within the system
  4. Verify Information: Verify all 'CIP' information is received on all customers according to CIP procedures
  5. Collaborate with Team: Crosstrain in other Deposit Operation positions in order to assist team members and serve as a backup when necessary
Requirements
  • High School Diploma or Equivalent
  • Associates Degree or Two Years of Related Work Experience
  • Minimum One Year of Experience Working in a Bank or Financial Institution
  • Strong Organizational Skills
  • Excellent Communication Skills
Working Environment

The work environment is typically a moderate noise level office setting. This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.



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