Genesys Cloud Support Specialist

6 days ago


Malvern, Pennsylvania, United States SysMind Tech Full time
About the Role

SysMind Tech seeks a skilled Genesys Cloud Support Specialist to ensure the smooth operation of our SBC infrastructure. The successful candidate will be responsible for proactive reboots to maintain system health and performance.

Key Responsibilities
  • Perform monthly maintenance changes and support organization-wide changes as required.
  • Develop and support Genesys Cloud capabilities within the enterprise organization, minimizing engagement with external partners on minor enhancement requests from business stakeholders.
Salary Information

We offer an estimated annual salary of $85,000 - $110,000 depending on location and experience.

What We Offer

As a valued member of our team, you can expect:

  • A dynamic work environment with opportunities for growth and professional development.
  • A competitive salary and benefits package.
  • The chance to work on challenging projects and contribute to the success of SysMind Tech.

This is a full-time position requiring strong communication and technical skills. If you are passionate about cloud communications and enjoy working in a fast-paced environment, we encourage you to apply.



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