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Automotive Sales Director

2 months ago

Houston, Texas, United States Chastang Enterprises Full time
Lead the Way in Customer Engagement

Chastang Ford is seeking a seasoned BDC/Internet Director to join our dynamic team in Houston, Texas. As the BDC/Internet Director, you will be responsible for leading and mentoring our BDC Consultants to optimize performance, collaborating with Sales Managers to maximize advertising ROI and enhance customer engagement, and upholding superior customer service standards while efficiently handling incoming leads.

Key Responsibilities:
  • Lead and mentor BDC Consultants to achieve departmental metrics and objectives
  • Collaborate with Sales Managers to maximize advertising ROI and enhance customer engagement
  • Uphold superior customer service standards while handling incoming leads
  • Leverage two years of Automotive Management experience to drive departmental success
Benefits:
  • Very competitive pay plans
  • 401k plan with company matching
  • Dealer covered HAS-Health Saving Account
  • Dealer covered short-term and life insurance
  • Paid Holidays and Birthdays Off
  • Medical, Dental, and Vision plans
  • Employee discounts on vehicles, parts, and service work
  • Training and advancement opportunity
  • Drug-free work environment
Requirements:
  • Proficiency in CRM management
  • Skillful in objection handling and identifying sales opportunities
  • Comprehensive understanding of retail and lease deal structures
  • Ability to maintain daily quotas for appointments, showings, and outbound calls
  • Exceptional telephone communication skills with a focus on customer service excellence
  • Ensure compliance with the FTC Safeguards Rule regarding customer data confidentiality

As a valued member of our team, you will provide prompt and informative responses to product and service inquiries, employ a consultative approach to educate customers on vehicle options and additional offerings, schedule sales appointments to facilitate dealership visits and vehicle inspections, and contribute to the achievement of the Business Development Center's sales targets.

Chastang Ford is an Equal Opportunity Employer (EOE) and celebrates diversity. We welcome applications from individuals of all backgrounds without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.