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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Delaware Park Casino & Racing. As a key member of our management team, you will be responsible for ensuring the smooth operation of our food and beverage outlets, providing exceptional customer service, and maintaining high standards of quality and safety.
Key Responsibilities- Operations Management: Oversee the daily operations of our food and beverage outlets, including scheduling, staffing, and inventory management.
- Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Quality Control: Maintain high standards of quality and safety in all aspects of food preparation and service.
- Staff Management: Supervise and train staff to ensure that they have the skills and knowledge needed to provide excellent service.
- Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that we have the necessary stock to meet customer demand.
- Financial Management: Monitor and control expenses, including labor costs, inventory costs, and other expenses, to ensure that we are operating within budget.
- Education: High school diploma or equivalent required; degree in hospitality, food service, or related field preferred.
- Experience: Minimum 2 years of experience in food service management, including experience in a fast-paced, high-volume environment.
- Skills: Excellent communication and leadership skills; ability to work effectively in a team environment; strong problem-solving and analytical skills; ability to multitask and prioritize tasks effectively.
- Certifications: Food safety certification required; other certifications, such as ServSafe, may be preferred.
This is a full-time position that requires the ability to work a flexible schedule, including evenings, weekends, and holidays. The successful candidate will be required to work in a fast-paced environment, with frequent exposure to noise, music, and varying temperatures.
