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HVAC Sales Representative
2 months ago
Power-Flo Technologies is seeking a highly skilled HVAC Inside Sales Associate to join our team. As a key member of our sales team, you will be responsible for supporting customers, outside sales, internal operations, and suppliers in all aspects of the pre-sale and post-sale processes.
Key Responsibilities- Customer Support: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Quotation Preparation: Prepare quotations based on customer needs, or direction of outside sales, including price and availability, utilizing back-office business systems and supplier websites.
- Bid Requests: Manage bid requests from contractors and provide accurate and complete quotations, distributing to all interested parties.
- Quotation Follow-up: Follow up with customers via phone and email to ensure satisfaction with quotations and resolve any issues.
- Supplier Communication: Communicate with suppliers to secure special pricing, terms, etc. as needed.
- Order Entry and Management: Enter, acknowledge, purchase, track, and expedite orders in a timely and accurate manner.
- Account Setup: Set up new accounts, including coordination of credit applications.
- Clerical Duties: Perform general clerical duties, including ongoing maintenance of hard copy and electronic filing systems.
- Knowledge of HVAC: Possess knowledge of HVAC or HVAC background, including technical training or experience.
- Commercial Electric Heating Products: Familiarity with commercial electric heating products, including duct heaters, wall heaters, baseboard, thermostats, electrical fan coil heaters, electric and hot water/steam air curtains, electric heat trace, and controls.
- Math and Computer Skills: Basic math, grammar, and computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
- Business Acumen: Ability to become proficient with proprietary internal business systems and possess strong communication skills in writing and verbal.
- Education and Experience: High school degree, GED, or equivalent training (military) or work experience, preferred.
- Sitting and Computer Use: Ability to sit for prolonged periods of time and utilize a computer keyboard, computer monitor, computer mouse, adding machine, and telephone for prolonged periods of time.
