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Bilingual Customer Service Representative

2 months ago

Erie, Pennsylvania, United States Expivia Interaction Marketing Group Inc. Full time

Exciting Bilingual Customer Service Opportunities


We are seeking highly motivated and detail-oriented individuals to join our team as Bilingual Customer Service Representatives. As a key member of our Expivia Interaction Marketing Group Inc. team, you will be responsible for providing exceptional customer service to our clients in both Spanish and English.


Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers in both Spanish and English
  • Provide product information and answer questions to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed performance metrics and quality standards


Requirements:

  • Fluent in both Spanish and English
  • Excellent communication and interpersonal skills
  • Positive attitude and strong work ethic
  • High School Diploma or GED Equivalent
  • Previous customer service experience a plus


What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Flexible scheduling to accommodate your needs
  • Equipment provided to support your success


Training and Support:

We provide comprehensive training and ongoing support to ensure your success in this role. Our training program includes both classroom and on-the-job training, as well as regular coaching and feedback.


Apply Today:

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.