Mailroom Operations Specialist

4 days ago


New York, New York, United States Canon USA & Affiliates Full time
Job Overview:
As a Mailroom Operations Specialist with Canon USA & Affiliates, you will play a vital role in ensuring the smooth operation of our mailroom and customer support functions. Your primary responsibility will be to provide top-notch service to our clients by delivering mail and packages in a timely and efficient manner.

Key Functions:
• Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
• Organize and distribute supplies to clients
• Verify and log orders upon delivery
• Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
• Estimate runtime on the small to medium photocopy jobs
• Check all copies produced for quality and accuracy
• Produce bound copies of work when requested
• Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles
• Keep complete and accurate logs of incoming and outgoing facsimiles
• Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary
• Perform other administrative duties from inserting, copying and photocopying to faxing as needed

Salary and Benefits:
$18.00 per hour, competitive pay and benefits, comprehensive training and development programs that prepare employees to advance from within, a company focused on creating a positive work and client environment, employee discounts on entertainment, products, and services nationwide.

About Us:
We are a leading provider of innovative technology solutions and services. Our commitment to excellence is reflected in our core values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically. If you share our passion for delivering exceptional service and have the skills and experience required for this role, we encourage you to apply


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