Director of Sales Operations and Customer Experience

3 weeks ago


Charleston, West Virginia, United States Chico's FAS Full time
Director of Sales Operations and Customer Experience

We are seeking a highly skilled Director of Sales Operations and Customer Experience to join our team at Chico's FAS. This is a unique opportunity to take on a leadership role in driving sales growth and customer satisfaction.

About Us

Chico's FAS is a leading fashion retailer with a strong presence in the US market. Our company is committed to delivering exceptional customer experiences and providing a positive work environment for our associates.

As a Director of Sales Operations and Customer Experience, you will be responsible for leading our sales teams to achieve business objectives and ensuring that our customers receive outstanding service. If you have a passion for sales, customer service, and leadership, we encourage you to apply for this exciting opportunity.

Job Description

The Director of Sales Operations and Customer Experience will be responsible for:

  • Developing and implementing sales strategies to drive business growth and customer satisfaction
  • Leading and managing sales teams to achieve sales targets and business objectives
  • Coaching and mentoring sales associates to improve their sales skills and customer service
  • Providing exceptional customer service and resolving customer complaints
  • Analyzing sales data and providing insights to inform business decisions

Our ideal candidate will have:

  • 1+ year of retail or sales management experience
  • Excellent communication, verbal, and written skills
  • Excellent customer service skills
  • Ability to learn or adapt to technology provided by the company
  • Knowledge of administrative aspects of store operations
  • Strong organizational skills and ability to multi-task in a fast-paced environment

We offer a competitive salary of $

Estimated Salary: $65,000 - $85,000 per year

Our benefits package includes:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Employee discounts

Apply now to join our team and take your career to the next level


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