Sales Operations Manager
3 weeks ago
About the Role:
We are seeking a highly skilled Sales Operations Manager to oversee the sales operations of our Carolinas Business Unit. This is a key leadership position that will manage all aspects of the sales process, sales budgets, and sales team members to deliver revenue and profit commitments.
Key Responsibilities:
- Work in concert with the General Manager to execute operating strategies and achieve company goals and objectives.
- Develop and optimize business practices to improve operational performance, customer value propositions, and ensure safe performance of our Carolinas Business Unit.
- Supervise and manage sales team, delivering the highest levels of customer service while ensuring all company policies are followed.
- Manage existing key customers and develop new business in a defined sales territory.
- Set goals for sales team members, clearly communicate expectations, and monitor performance.
- Collaborate with sales teams to identify and unlock sales and profit opportunities.
- Identify business obstacles and craft solutions which effectively address roadblocks and problems.
- Develop employees' capabilities through challenging assignments and coaching.
- Utilize data to develop trends and insights that will drive continuous improvement.
Requirements:
- Demonstrated leadership capabilities and ability to build successful teams.
- Proven business development capabilities selling technical solutions to industrial customer base; experience in the Power Generation producer market a plus.
- Superior client relationship management skills.
- Excellent decision making and creative problem-solving skills.
- Strong organizational and communication skills.
- Ability to prioritize, perform under pressure and resolve conflicts.
- Strong Mechanical aptitude.
- Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to perform first order analysis of business performance.
Supervisory Responsibility:
This position directly supervises outside sales associates.
Required Education and Experience:
5+ years' proven experience in sales management focused on engineered solutions and services. Bachelor's degree in business or engineering is desirable.
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