Sales Operations Manager

3 weeks ago


Charleston, West Virginia, United States Flow Control Group Company Full time

About the Role:

We are seeking a highly skilled Sales Operations Manager to oversee the sales operations of our Carolinas Business Unit. This is a key leadership position that will manage all aspects of the sales process, sales budgets, and sales team members to deliver revenue and profit commitments.

Key Responsibilities:

  • Work in concert with the General Manager to execute operating strategies and achieve company goals and objectives.
  • Develop and optimize business practices to improve operational performance, customer value propositions, and ensure safe performance of our Carolinas Business Unit.
  • Supervise and manage sales team, delivering the highest levels of customer service while ensuring all company policies are followed.
  • Manage existing key customers and develop new business in a defined sales territory.
  • Set goals for sales team members, clearly communicate expectations, and monitor performance.
  • Collaborate with sales teams to identify and unlock sales and profit opportunities.
  • Identify business obstacles and craft solutions which effectively address roadblocks and problems.
  • Develop employees' capabilities through challenging assignments and coaching.
  • Utilize data to develop trends and insights that will drive continuous improvement.

Requirements:

  • Demonstrated leadership capabilities and ability to build successful teams.
  • Proven business development capabilities selling technical solutions to industrial customer base; experience in the Power Generation producer market a plus.
  • Superior client relationship management skills.
  • Excellent decision making and creative problem-solving skills.
  • Strong organizational and communication skills.
  • Ability to prioritize, perform under pressure and resolve conflicts.
  • Strong Mechanical aptitude.
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).
  • Ability to perform first order analysis of business performance.

Supervisory Responsibility:

This position directly supervises outside sales associates.

Required Education and Experience:

5+ years' proven experience in sales management focused on engineered solutions and services. Bachelor's degree in business or engineering is desirable.


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