Customer Experience Representative

8 hours ago


Portland, Oregon, United States British Swim School of Vancouver-South Portland Full time
Job Overview

At British Swim School, we're seeking a skilled Customer Experience Specialist to join our team. As a key member of our poolside staff, you'll play a vital role in delivering exceptional customer service and ensuring a safe and enjoyable experience for our students and their families.

Responsibilities
  • Set up and break down the pool deck area before and after each shift.
  • Monitor water chemistry and temperature to ensure a safe learning environment.
  • Welcome students and parents to the pool deck area and answer any questions they may have.
  • Assist swim instructors and managers as needed during lessons.
  • Post media content and monitor social media platforms to engage with our community.
Requirements
  • Excellent interpersonal communication and organizational skills.
  • A responsible and professional demeanor.
  • Prior customer service experience and lifeguarding/first aid/CPR/AED certification (may be obtained during training).
About Us

At British Swim School, we're committed to making a positive impact in our communities. We believe that every person, regardless of age or ability, deserves the opportunity to become a safe and happy swimmer. Join our team and be part of a mission that's making a difference in the lives of our students and their families.



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