Security Officer

4 days ago

Biloxi, Mississippi, United States Grave Shift Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Grave Shift. As a Security Officer, you will play a critical role in protecting the assets of our company and ensuring a safe environment for our employees and guests.

Key Responsibilities
  • Enforce company security regulations, including challenging guest interactions, handling active threats, and assisting with evacuation procedures.
  • Protect the transfer of money, chips, and company assets, and provide a safe environment for our employees and guests.
  • Give directions and escort guests and employees as needed, and represent the company and its property to ensure all casino regulations are upheld at all times.
  • Patrol all sections of the casino and property, and make and conduct chip fills, marker transfers, and sensitivity key escorts.
  • Provide first aid, including CPR when necessary, and assist with lost and found.
  • Conduct interviews, investigate, and document all applicable incidents, and write reports as needed.
  • Act as a role model, presenting oneself as a credit to Grave Shift, and meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
  • Enforce Project 21 policy and procedures, monitor area for underage gamblers, and suggest players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
  • Suggest products, services, and experiences to guests, and respond calmly in crisis and stressful situations.
  • Make rational decisions when handling guest and employee issues, and must be able to physically restrain individuals when a condition of arrest exists.
Qualifications
  • Must be able to acquire and maintain a Mississippi Gaming Permit issued by Mississippi Gaming Commission.
  • Must be able to work varied shifts, including weekends and holidays.
  • Must possess strong interpersonal and communication skills.
  • Must pass a drug test, and previous guest service and security experience are desirable.
  • Must be at least 21 years of age, and must have and maintain a valid Driver's License.
  • Must be able to get along with co-workers, maintain knowledge of current property events, promotions, and attractions, and be comfortable working in a fast-paced, dynamic environment.
  • Ability to work effectively in a team setting and independently, and must present a well-groomed appearance.
  • Must adhere to uniform/appearance requirements, and must be able to complete and pass multiple online training classes.
  • Proficient in Microsoft Word and Microsoft Excel preferred, and ability to appreciate and be friendly with all Grave Shift team members who are of various ethnic and cultural backgrounds.
  • Able to accept direction of Senior Leadership, and must be able to obtain and maintain CPR/First-aid certification.
Physical, Mental & Environmental Demands
  • High school graduate or GED is required, and able to read, write, and speak English sufficiently to perform job.
  • Ability to tolerate cigarette and cigar smoke, responds to visual and aural cues, and required to work indoors and outdoors in varied weather conditions.
  • Must be able to maneuver to all areas of the casino, including stairwells and elevators, and able to tolerate a loud and noisy environment.
  • Able to stand and walk for extended periods, sit, stoop, reach, and bend, and able to lift 50 pounds.
  • Must be able to remember specific details of incidents and persons, and must be able to work at a fast pace and stressful situations.

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