Strategic Client Advocate for Digital Growth

5 days ago

Chicago, Illinois, United States Pinterest Full time

Pinterest is a platform where millions of people come to find new ideas every day. Our mission is to help these individuals find their inspiration and create a life they love.

As a Client Partner at Pinterest, you will be a strategic visionary, cultivating trusted relationships with top-tier clients through deep platform expertise and a nuanced understanding of their businesses. You will work independently to engage assigned customer accounts or prospects to promote Pinterest products.

Your primary focus will be on meeting personal performance targets, new business development, maintaining and growing customer relationships, and troubleshooting specific customer problems. By guiding their efforts, you'll drive value for millions of Pinners who visit Pinterest daily for inspiration to actualization.

This role is crucial in forming strategic alliances, both internally and externally. Success in this position relies on driving substantial revenue growth, influencing executive-level clients, and spearheading a long-term vision for client success-all within a dynamic, deadline-driven, and collaborative environment through a consultative sales approach.

Key Responsibilities:
  • Develop Pitches to Unlock Rapid Growth: Develop tailored media strategies grounded in partner insights, leveraging industry expertise to achieve their business goals. Drive adoption and scale of Pinterest's performance media solutions (search, Shopping, feed-based ads), as well as incentives (such as deals, bonus) and innovation (alphas/betas). Retain and expand partnerships, fueling Pinterest's revenue growth through diversified value delivery.
  • Be the Product Expert: Provide expert guidance on Pinterest's ad products, staying at the forefront of industry trends and collaborating cross-functionally to address partner needs. Focus on lower funnel formats like search, shopping, MDL, app install, native browser fallback, Performance+, last click measurement (1P and 3P), etc.
  • Lead External Strategic Partnerships: Spearhead negotiations, develop joint business plans, and foster deep understanding of partner goals to maximize impact. Cultivate strong stakeholder relationships and ensure seamless execution.
  • Lead Internal Cross Functional Collaboration: Mobilize cross-functional teams to address complex challenges, ensuring alignment with partner objectives and delivering exceptional results.
  • Champion Pinterest's Value: Analyze and communicate key ad metrics to showcase impact, and proactively position Pinterest as a key player in advertisers' media mix. Challenge clients' MSOTs and budgeting decisions to improve Pinterest share.

Requirements:

  • Deep understanding of full funnel advertising.
  • Expertise in managing processes and relationships across multiple stakeholders to bring new products to market.
  • Familiarity with biddable, programmatic and feed-based media: You have owned shopping feeds and are familiar with end-to-end use cases (uploading, troubleshooting, optimizing). Direct, hands-on experience managing paid media (search, display, social), either at an agency, platform or in-house. Deep familiarity with all digital marketing metrics including CPA, CPC, CPM, LTV and ROAS.
  • Outstanding analytical and problem-solving skills: Experience using Querybook, Excel, SQL, etc., with an impeccable eye for detail.
  • Engagement campaigns: Experience working directly with the other members of a performance pod (including a CAM) to manage the delivery of data segments, creative assets, campaign optimizations, and all relevant campaign/billing documentation. You have experience identifying themes about what

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