Current jobs related to Senior Technical Support Specialist - Atlanta, Georgia - Diverse Lynx

  • Senior Technical Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States Superior Essex Full time

    Job Summary:As a Senior Technical Support Specialist at Superior Essex, you will be responsible for providing technical guidance to customers on product selection, installation, and troubleshooting. You will work closely with the engineering and product management teams to ensure that our products meet the needs of our customers.Key Responsibilities: Provide...

  • Senior Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Superior Essex Full time

    Job Summary:As a Senior Technical Support Specialist at Superior Essex, you will provide expert technical guidance to customers on product selection, installation, and troubleshooting. You will work closely with sales, marketing, and engineering teams to develop and deliver product application guidelines and procedures. Your ability to positively interact...

  • Senior Technical Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States Omni Inclusive Full time

    Job Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Omni Inclusive. As a key member of our IT operations team, you will be responsible for providing top-notch technical support and services to our clients.Key Responsibilities:Provide Level 2 and Level 3 technical support to clients, including troubleshooting,...

  • Senior Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Manhattan Full time

    Job SummaryWe're seeking a skilled Senior Technical Support Specialist to join our team at Manhattan Associates. As a key member of our support team, you will provide technical assistance to analysts who diagnose, troubleshoot, repair, and debug complex supply chain software solutions.Key ResponsibilitiesUtilize technologies to proactively troubleshoot and...

  • Senior Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Mattermost Full time

    Job Title: Senior Technical Support EngineerMattermost is seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our US Federal and Government customers.Responsibilities:Provide top-tier technical support to customers via support...

  • Senior Product Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Home Depot Management Company, LLC Full time

    Job Title: Senior Product Support SpecialistJoin our team as a Senior Product Support Specialist and take on a challenging role that requires technical expertise, problem-solving skills, and excellent communication abilities.Job Summary:The Senior Product Support Specialist is responsible for providing advanced technical support to customers, resolving...

  • Senior Technical Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States Mattermost Full time

    Mattermost is seeking a skilled Senior Technical Support Engineer to provide exceptional technical support to our growing number of US Federal and Government customers.The ideal candidate will be adept at managing support tickets via Zendesk and possess a strong technical background in providing top-tier customer support.Key Responsibilities:Provide...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States US Tech Solutions Full time

    Job Title: Technical Support SpecialistUS Tech Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular...

  • Technical Support Specialist

    2 months ago

    Atlanta, Georgia, United States US Tech Solutions Full time

    Job Title: Technical Support Specialist Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at US Tech Solutions. As a Technical Support Specialist, you will be responsible for providing technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software,...

  • Senior Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Mattermost Full time

    About the RoleMattermost is seeking a highly skilled Senior Technical Support Engineer to join our team in the US. As a key member of our support team, you will be responsible for providing exceptional technical support to our growing number of US Federal and Government customers.ResponsibilitiesProvide top-tier technical support to US Federal and Government...

  • Technical Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States TekStream Solutions Full time

    Desktop Support Role at TekStream SolutionsTekStream Solutions is seeking a skilled Desktop Support Specialist to provide technical assistance to our team. As a Desktop Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to Windows and Mac laptops, iOS and Android mobile devices, monitors, printers, and...

  • Technical Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States US Tech Solutions Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at US Tech Solutions. As a Technical Support Specialist, you will provide technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States US Tech Solutions Full time

    Job Title: Technical Support Specialist Job Summary: We are seeking a skilled Technical Support Specialist to provide technical assistance to our clients. Key Responsibilities: * Provide technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular connectivity. *...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Disability Solutions Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at T-Mobile. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze and resolve complex...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Abacus Full time

    Technical Support SpecialistAbacus is seeking a skilled Technical Support Specialist to provide technical assistance to engineers in various areas, including production, operations, maintenance, process improvement, and product development.Key Responsibilities:Provide technical support to engineers in areas such as production, operations, maintenance,...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States V-Soft Consulting Group, Inc. Full time

    Job Title: Technical Support SpecialistLocation: HybridDuration: Long Term ContractJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at V-Soft Consulting Group, Inc. The ideal candidate will have experience with hands-on computer technical support, including user issues with Windows 11, Microsoft Office Suite, and MS Outlook...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States V-Soft Consulting Group, Inc. Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at V-Soft Consulting Group, Inc. The ideal candidate will have experience with hands-on computer technical support, including troubleshooting and resolving user issues with Windows 11, Microsoft Office Suite, and MS Outlook...

  • Senior PC Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States Insight Global Full time

    Job Title: Senior PC Support SpecialistAt Insight Global, we are seeking a highly skilled and experienced Senior PC Support Specialist to join our team. As a key member of our Customer Support Service team, you will be responsible for providing top-notch technical support for computer workstations, printers, peripherals, and mobile devices.Key...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States ZBS POS Full time

    Job Title: Technical Support SpecialistAt ZBS POS, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in helping new merchants realize and customize their POS system to efficiently run their business.Key Responsibilities:Implement menu systems for clients.Provide...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States DivIHN Integration Inc Full time

    At DivIHN Integration Inc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical repair direction and support on all client proprietary products. You will work closely with our vendors to help resolve diagnostic and repair direction for our customers.About...

Senior Technical Support Specialist

2 months ago

Atlanta, Georgia, United States Diverse Lynx Full time
Job Summary

We are seeking a highly skilled Senior Support Analyst to join our team at Diverse Lynx LLC. As a key member of our support operations team, you will be responsible for providing technical support and services to our clients.

Key Responsibilities
  • Provide technical support and services to clients, including troubleshooting, incident management, and problem resolution.
  • Work closely with stakeholders, SMEs, architects, and engineers to ensure seamless support operations.
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies.
  • Collaborate with the help desk team, infrastructure support team, and client team to ensure effective incident management and service requests communication.
  • Proactively work with the client team to identify and resolve technical issues, and provide recommendations for process improvements.
Requirements
  • 8-12 years of experience in IT operations, with at least 3-4 years of relevant experience in operation and production support.
  • Strong understanding of IoT platforms, gateways, connectivity, data communication, and internal systems integrations.
  • Experience with AWS services and components, including S3 bucket, Lambda functions, Kinesis firehose, SNS, and simple queue services.
  • Knowledge of Telit IoT platform, API usage, deviceWise suite, PLC drivers, cellular/ethernet connectivity, and SIM activation.
  • Basic scripting experience with Unix, Python, Lua, and shell commands.
  • Good networking understanding and network-related debugging and troubleshooting skills.
  • Basic knowledge of PLC, HMI, sensors, and machine packing domain knowledge.
Preferred Qualifications
  • Experience with data analytics and data collection and processing strategy.
  • Knowledge of pipelines and deployment strategy.
  • Good understanding of data and analytical tools to debug data-centric issues.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced technical support professional looking for a new challenge, please submit your application.