Housekeeping Department Lead

2 weeks ago


Kitty Hawk, North Carolina, United States Sanderling Resort Full time
About Us

Sanderling Resort is a company that values its employees and is committed to creating exceptional guest experiences. We offer a supportive and collaborative work environment that encourages growth and fosters success. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Location Description

Located on the beachfront between the Atlantic Ocean and Currituck Sound, our Sanderling Resort is an idyllic workplace. With 120 guest rooms and 18,448 sq ft of event space, we offer a unique and exciting work environment. Our CARE culture and excellent staff make Sanderling Resort an excellent home away from home.

Job Summary

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. This role is responsible for providing leadership and direction for all housekeeping and laundry activities to ensure the highest level of cleanliness for both guest rooms and public areas.

Key Responsibilities
  • Provide leadership and direction for all housekeeping and laundry activities to ensure the highest level of cleanliness.
  • Inspect guest rooms, public areas, and heart of the house for cleanliness.
  • Clean rooms on a regular basis.
  • Train, motivate, coach, counsel, and discipline staff members.
  • Maintain a regularly scheduled cleaning program.
  • Prepare weekly schedule.
  • Maintain supply and linen inventories.
  • Update room statuses in the computer.
  • Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.
Requirements
  • High School diploma or equivalent required.
  • Must be able to read, write, understand, and speak the English language.
  • Previous supervisory experience strongly preferred.
  • General knowledge of cleaning chemicals and their safety preferred.
  • Must be able to lift up to 20 pounds and carry up to 10 pounds.
  • Must be able to spend the majority of the day walking, twisting, bending, pushing, and pulling.
  • Strong attention to detail required.
  • Must be able to work under pressure and simultaneously prioritize multiple projects.
  • Must be flexible in hours and days worked.
  • Must be capable of working in a fast-paced environment with multiple interruptions.
  • Excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Benefits

Sanderling Resort offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. We also offer unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.



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