Logistics Coordinator for Household Goods
2 weeks ago
Position: Household Goods Logistics Coordinator
The Dewitt Companies is seeking a dedicated Household Goods Logistics Coordinator to enhance our operations. This role is pivotal in ensuring seamless communication and coordination for the movement of personal belongings. The ideal candidate will possess strong customer service abilities and thrive in a fast-paced environment while maintaining focus on details.
Key Responsibilities:
- Engage professionally with clients, colleagues, and visitors.
- Utilize effective phone communication skills.
- Assist clients with the logistics of relocating personal household items.
- Prepare essential shipping documentation, including manifests and bills of lading.
- Stay informed about import regulations for various countries and ensure compliance with export documentation.
- Organize military outbound files and maintain communication with clients regarding critical timelines.
- Manage email correspondence with service providers, ensuring prompt responses to inquiries.
- Collaborate with the Operations team to facilitate moving services.
- Deliver exceptional customer service and uphold commitments.
- Support invoicing processes.
Required Skills and Qualifications:
- Strong time management capabilities.
- Ability to perform well under pressure.
- Detail-oriented and self-motivated.
- Exceptional customer service skills.
- Must be authorized to work in the US and be at least 18 years old.
Education and Experience:
- A minimum of one year of experience in a related field is preferred.
- Knowledge of Supply Chain, Logistics, or Freight operations.
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
- Familiarity with basic office equipment, such as computers, printers, and phone systems.
- Strong organizational skills with a keen attention to detail.
Benefits:
- 401K plan.
- Medical, Vision, and Dental coverage.
- Flexible Spending Accounts for Medical and Dependent care.
- Paid Holidays and Time Off.
- Supplemental Insurance options.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
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